On April 24, 2025, at the Hilton London Bankside Hotel, AXCO Insurance Information Services presented Pacific Prime, a global insurance broking, with the “Servicing Broker of the Year Award” at the esteemed AXCO Global Insurance Awards 2025. More than 300 prominent figures from the international insurance sector attended the event to honour exceptional accomplishments and cooperation within the insurance ecosystem.
This award honours Pacific Prime’s exceptional dedication to service excellence in employee benefits and international health insurance solutions globally, having been chosen from a fiercely competitive field of multinational companies.
This is Pacific Prime’s first AXCO Award victory, a noteworthy accomplishment that highlights the company’s expertise in managing intricate global risks using state-of-the-art technology and customer-focused services.
Neil Raymond, the founder and CEO of Pacific Prime, received the award from AXCO in appreciation of the brokerage’s customer-focused philosophy, creative servicing solutions, and extensive global reach that consistently sets new standards for the sector.
Pacific Prime, an award-winning international insurance broking and employee benefits expert, was founded in 2000 and provides both individual and business insurance solutions. After purchasing the broking divisions of CXA Group in 2021, Pacific Prime became the third largest employee benefits broker and the top provider of flexible benefits solutions in Asia Pacific, with USD $1 billion in premiums under management. With 15 offices across the globe, including in Hong Kong, Singapore, China, Thailand, Malaysia, the United Arab Emirates, Indonesia, the United Kingdom, the United States, Mexico, the Philippines, and Australia, the broking employs more than 1,000 people.